Amazon恶意投诉的解决办法 (内附模板)

在谈Amazon上恶意投诉的解决办法之前，我们先看看Amazon会在什么情况下受理投诉，知彼知己才能找到有效的办法。

Amazon会在收到以下信息后受理投诉

1、带签字的投诉书（电子／邮寄）;

2、描述侵权的依据;

3、侵权的Listing网址；

4、版权方的详细地址、电话、Email，需要与专利申请人一致；

5、说明对方在版权方不知情的情况下盗用了你的版权；

6、说明你是版权方或版权方授权对相关问题提起投诉；

7、附件：专利受理回执、专利受理截图

Amazon已经明确表示需要打击卖家之间的恶意投诉，同时恶意诬告胜诉的可能性并不大。在你被投诉的时候，你可!以通过以下几点判断对方是否是“恶意诬告”

AMZ提供侵权人的Email是Gmail、126等公共邮箱；

Email里面明显带有中国人的姓名；

AMZ邮件中没有提供投诉人的专利号（Patent Registration No.）；

投诉人提供了专利号，但是专利号

首先，你向告你的人写一封回信（注意，这是荟网律师的原文件）
Date:
Ref:
Hello
We are reaching you because we received a notice from Amazon on the date above and advised the following listing may infringe your copyrights:</spanamp; Trademark Office Database and we have been convinced by the solid search result that all the information given on our clients product listing pages on Amazon.com are correct and no others’copyrights are comproamp; Trademark Office website.
We would like to thank you for your support and looking forward to your responsemised.
We would be happy to work out this issue with you if you co&uld kindly let us know your PAT. No. and your Patent URL Page on United States Patent >
Amazon Product ASIN
Amazon Product Title:</spa&n>
As the legal advisor of our client, we can confirm we have searched US Patent